Frequently Asked Questions
1. What’s the difference between the Gold and Platinum plans?
Gold provides seasonal heating and cooling maintenance to help keep your system running reliably. Platinum includes everything in Gold, plus priority scheduling, 15% off repairs, no overtime or emergency fees, and additional service benefits.
2. How often will my system be serviced?
Your plan includes two seasonal maintenance visits each year—one for your heating system and one for your cooling system.
3. What happens after I submit the form?
We’ll review your equipment information and send you the appropriate maintenance plan. You’ll be able to review the plan details and securely complete your enrollment.
4. What if I’m not sure what type of equipment I have?
No problem. Select “Not Sure” on the form and we’ll help determine what equipment you have and which plan applies to your home.
5. Can I enroll if I have a boiler, heat pump, mini-split, or other HVAC equipment?
Yes. Maintenance options are available for several types of heating and cooling equipment. Tell us what you have on the form and we’ll make sure you receive the appropriate plan.
6. When will my maintenance visits be scheduled?
Once you’re enrolled, Ryf Heating & A/C will contact you to schedule your seasonal maintenance visits.
7. How long is the maintenance plan?
Our Home Comfort Maintenance Plans are two-year plans. Your complete plan details and payment information will be provided for you to review before you enroll.